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Your team of AI employees. Built to sell, recover, and support.

Turn messages, abandoned carts, and pending payments into the next step: sell, recover, or support. All with your catalog, orders, and rules.

Connects to

WhatsApp WhatsAppInstagram InstagramMessenger MessengerGmail EmailMercado Libre Mercado LibreTikTok TikTokShopifyWooCommerceTiendanube

Ask for the result. Riverz coordinates the work.

Describe what you need in plain language. Riverz prepares the work, coordinates actions, and asks for approval when needed.

Recover this week's abandoned carts
  • ContactsSegmented 1,284 carts from the last 7 days
  • TemplatesWrote the message with the product
  • AutomationsScheduled the send for 3 hours later
Shall I turn it on?Approve

Don't lose the demand you already paid for

Your ads already brought conversations. Riverz follows through so a question, cart, or pending payment doesn't go cold without follow-up.

It doesn't end with a reply. It continues to the next step.

Riverz connects each conversation to the right action: recommend, recover a purchase, confirm an order, or hand the case to your team.

01

It notices

A message, a comment, an abandoned cart, or a pending payment. Riverz brings together the signals that are now scattered.

  • Channels, comments, and web chat
  • Connected store and payment events
riverz
WhatsApp
Laura M.
handled by AI · replies in 4s
Agent active
Hi 👋 do the Aura Sneakers come in size 39?

02

It knows who it's talking to

Before replying, it checks the available context: catalog, stock, orders, and history. So the conversation doesn't start from zero.

  • Live catalog, stock, and prices
  • Purchase and conversation history
riverz
Catalog
Prices
Shipping
Reviews
Training

03

It decides how far to go

You define what it can do, what needs approval, and what needs escalation. AI works within those limits.

  • Each action: off, approval required, or automatic
  • Your team handles sensitive cases
riverz
24/7 support online
Order confirmed#1042
On the way · tracking sent9400 1234
“When will it arrive?” resolvednow

04

Turns the conversation into action

It can recommend products, send checkout or payment links, create or look up orders, and continue post-purchase support, based on your connections and permissions.

  • From chat to order, without switching tools
  • Actions available for each connection
riverz
MLMariana L.Abandoned
🎧
Pulse Headphones$210.000
Sale recovered
Shopify Shopify
$0

05

It shows you what you earned

See what AI resolved, what remains pending, and which results you can attribute to each flow when the source is connected.

  • Results and conversations in one place
  • Improves with your team's answers
riverz
ROAS
0.0x
+32%
per $1 invested
Revenue
$0.00M
Recovered
$0K
Response
4s
Agent revenue · 7 days +32%

An ecommerce operation that keeps working

Sales, recovery, orders, and post-purchase support, under your team's control.

An AI salesperson that knows your products.

It knows your catalog, prices, and shipping inside out. It recommends, adds what pairs well to raise the ticket, and closes the sale like your best rep, even while you sleep.

And when it matters, it picks up the phone.

It speaks with a natural voice: it calls to confirm cash-on-delivery orders, recover carts, and follow up, and it answers incoming calls too. Every call is transcribed and closed with an outcome.

Recover every abandoned cart.

When someone leaves a purchase half-finished, the agent reaches out on its own, clears up the question, and recovers the sale before it goes cold.

Answering, confirming orders, around the clock.

It confirms every order, sends the tracking number, and answers questions instantly. Your customers always know where their order stands, any time of day.

Automatic repeat sales, without lifting a finger.

Post-sale follow-ups and repeat-purchase reminders for dormant customers. Set it up once and the agent reaches out exactly when they're most likely to buy again.

It also replies to your comments.

It instantly replies to every comment on your Instagram and Facebook posts and ads, then moves the conversation to DMs to close the sale.

Bulk campaigns on WhatsApp and Instagram.

Launch a promo to thousands of contacts on WhatsApp and Instagram and watch in real time who received it, read it, replied, and bought.

Watch it work, from your phone.

You see in real time what it replies to every customer and, if you want, you step into the conversation with one tap. From your desktop or your phone.

Connect your store and sell with live data.

Shopify, WooCommerce, Tiendanube, or Mercado Libre: inventory, prices, and orders in sync. The agent recommends, builds the order, and charges with up-to-date information.

And it all lives in a single inbox.

WhatsApp, Instagram, Messenger, TikTok, Mercado Libre, your website chat, and email, all on one screen. Your team and the agent work side by side, and no customer is ever left on read.

Ready in minutes, with just a few clicks.

Connect your channels and your store, turn on the agent, and it's already selling. No code and none of the headaches of other platforms.

Your customer base, sorted by itself.

Every conversation and every order enriches the contact: what they bought, how much they spent, where they live. Save a filter as a segment and launch a campaign to it.

A clear ROAS, not gut feelings.

Every sale is attributed to the agent, so you know the return on every dollar you invest. And since it replies in seconds and handles many chats at once, it does more than any human could.

Where your customers already write you

Seven inboxes, the comments on your ads, and the calls, on one screen. And on the other side, your store and your payments.

Inboxes

WhatsApp WhatsAppInstagram InstagramMessenger MessengerGmail EmailMercado Libre Mercado LibreTikTok TikTok Calls

Stores and logistics

ShopifyWooCommerceTiendanube

Official connections. Real control.

Riverz connects Meta channels through their official APIs. Your business keeps its accounts, and you define permissions, approvals, and team access.

You define the limits

OFFICIAL META API · APP REVIEW APPROVED

All of Riverz. One simple price.

Up to 2,000 contacts served per month

$999per month

$0.50 per contact served

Everything included

  • All agents and AI usage
  • Sales, recovery, support, and post-purchase
  • Channels, comments, web chat, and voice
  • Operator, automations, and approvals
  • Store, payment, and logistics integrations
  • Results and attributed sales

Each customer counts once per month. External messaging and call charges are billed separately.

Frequently asked questions

What does the plan include?

Everything. There are no modules or tiers of features: every plan includes the sales, recovery, support, and post-purchase agents; every channel, web chat, and voice; the Operator, automations, and approvals; integrations with your store, payments, and logistics; and sales attributed to each workflow. AI usage is included no matter how much your customers talk. The only separate items are external messaging and telephony charges, which we show you to the cent.

Why Riverz instead of a chatbot or a WhatsApp CRM?

Because almost everything else stops at “reply sent” and leaves the sale for a person to close. Riverz takes the whole conversation to the outcome: it quotes the real price from your catalog, builds the order, sends the payment link, records the receipt, recovers the abandoned cart, and lets the customer know when the shipment leaves. A CRM organizes the work; Riverz does it.

Does it actually sell, or just reply?

It sells. The agent has hands, not just a voice: it looks up the order in your store, creates the checkout with the right offer, generates payment links, records bank transfers, applies only the discounts you authorized and, when needed, places a phone call. Every sale is attributed to the conversation that closed it, so you see exactly what it produced.

How long until it is running?

Days, not months. We do the setup: we connect your channels, store, and payments, load your catalog and rules, and switch on the workflow that moves the most money in your operation first. You approve how the agent talks before it serves a single customer.

What does “contacts served per month” mean?

Unique people who converse with Riverz during the month. If someone writes on Instagram, continues on WhatsApp, and comes back three times, they count once. You do not pay per message, per channel, or per conversation: you pay per customer served.

What happens if my store grows?

You move up a tier, and that is all. The tiers are 500, 2,000, 5,000, and 10,000 unique contacts per month. If those same contacts buy twice as much, your plan does not change: growing in sales never costs you more. You only pay more when you serve more people, and even then the price per contact drops at every tier.

Does Riverz replace my team?

It replaces the repetitive part and multiplies the rest. The agent serves customers at three in the morning, fifty at a time, without leaving anyone on read. When a case needs judgment, it hands it to your team with full context and a summary of what happened. You set the limits, what requires approval, and the exact moment a person steps in.

What happens when the agent does not know the answer?

It says so, and confirms with someone. Riverz does not make up prices, ingredients, delivery times, or regulatory approvals: it works only with the knowledge and rules you approved, and a separate check verifies every price it quotes against your catalog before sending. When data is missing or an exception appears, it requests approval or hands the case to a person with full context.

Will it sound like my brand?

Yes, and like your customer. You define the persona, tone, and business rules; the agent writes in your customer’s own language and register, in short messages with no lists or robotic formatting. You can test it against real conversations and adjust it before publishing.

Do I have to replace my store or systems?

No. Riverz connects to what you already use: Shopify, Tiendanube, WooCommerce, and Mercado Libre; WhatsApp, Instagram, Messenger, TikTok, email, and web chat; your payments and logistics. Your current operation remains the foundation; we put the team on top of it.

Who controls my accounts and permissions?

You do. Your business keeps ownership of its accounts; Riverz connects through Meta’s official APIs, with App Review approved, and you decide what it can do on its own, what requires approval, and who on your team has access. Every action is logged and can be undone.

How do I know Riverz is working?

With numbers, not feelings. You see resolved conversations, orders created, and sales attributed to each workflow, next to what you pay. If a workflow does not produce, it shows within the first week and gets adjusted. The calculator explores scenarios; the dashboard shows what actually happened.

Which AI does it use?

Anthropic’s Claude models, which today are the best on the market at following rules and not making things up. And we are not married to one: whenever a better model appears, we measure it against our customers’ real conversations before switching it on. You never have to choose or configure anything; it always serves with the best available.

Are calls included?

The voice agent is, on every plan: it confirms orders, recovers carts, and answers inbound calls with the same information as the chat. The number and minutes are separate because they vary by country; you see them itemized and can set a monthly cap before scaling.

Is there a lock-in?

No. The plan is monthly and you can cancel whenever you want; it stays active until the end of the period you already paid for. Your accounts, conversations, and customers are yours, with or without Riverz.

Connect what you already use. We'll build the operation.

Leave your email. We'll review your operation and configure the first flow that makes sense for your store.